This Sucks Ass My Account Js Randomly Signed Me Out And I Cant Fix My Password For Some Reason And Its
This sucks ass my account js randomly signed me out and i cant fix my password for some reason and its not letting me back in. sooo my old account was @stvrfir3 and every taglist i was in and my moots are prolly gone unless they see this. This has never happened to me and I like so sad rn

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puppyminnnie liked this · 1 year ago
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So sad yet so sweet 🥹

crimson white snow
content: seongjoong x gn! reader, angst, soulmate au, hanahaki au. warnings: profanities, descriptions of throwing up, mention of blood.
summary: when your best friends are each other’s soulmates, how do you tell them that your red string is tied to both of their pinkies?
word count: 4.3k words
note: this initial idea came to me in 2021 and i let it collecting dust until a few days ago lol. i hope you guys enjoy this one!
in a friendship– a trio, specifically, you believed that each person represented either the sun, moon, or stars.
in your case, seonghwa was the sun, hongjoong was the moon, and you were the stars. the three, inseparable friends who loved each other more than anyone else to ever breathe on earth.
but when they all turned sixteen and were blessed with the gift of the sight of their red strings, everything changed.
when seonghwa looked down at his ring finger, candles blown out, he found the red string to be very much shorter than he expected. as his eyes trailed down the string, he looked up at hongjoong, tears brimming in the corner of his eyes.
that’s when you all knew.
hongjoong’s birthday came around, and the sight of his red string connected to seonghwa relieved him. there was a sort of euphoria and satisfaction that filled them both. unspoken feelings that had blossomed into something more were now affirmed by the universe itself.
you, of course, were elated. the two boys you’d considered your best friends for years were soulmates. their souls were intertwined, bound to love each other for eternity. the twinge of jealousy in your heart was quickly ignored as you celebrated their love, congratulating the two.
most, would call it fate.
but your birthday confirmed that whatever god there was had made a mistake. a very horribly, big mistake.
it was snowing.
you remember because hongjoong was flushed when he came in your room. he only turned red– both cheeks and ears, when he was embarrassed or cold.
he sighed, promptly making himself at home. laying on your shoulder, the warmth of his breath tickled your ear. you shivered, your grip on his hand tightening promptly. he didn’t mind. hongjoong liked holding your hands strangely enough.
“i know it’s your birthday,” hongjoong mumbled, snuggling against you. “but you’ll indulge me for a bit, yeah?” he asks as you chuckle.
“of course, joong. anything for you.”
the boy hums in satisfaction, letting out a soft sigh. he shuts his eyes, mumbling about how seonghwa was late because he got delayed at his club, or something along those lines.
you hum in acknowledgement, knowing that your other friend was definitely getting you a cake. you’d overheard the two discussing it a week prior.
the soft footsteps that grew closer alerted you of seonghwa’s arrival. it was funny– while hwa was indeed very quiet, the sound of his socks against your wooden floor was unmistakable.
hongjoong yawned, sitting up. the soft knock you anticipated came as you chuckled. “come in, hwa.”
the sight of seonghwa pouting as he entered made you laugh even harder. “how’d you know it was me?” he asked, carefully balancing the cake box as he closed the door. “it was joong, wasn’t it?”
“hey man, i didn’t say anything,” he raised his hands, proclaiming his innocence.
“you both aren’t that slick, you know,” you mumble, rolling your eyes. seonghwa laughs at your reaction, putting a smile on your face.
“humour us, sweetheart?”
you pretend to contemplate, humming as joong cackled beside you. “hmm, i’ll cut you both some slack,” you announce. hwa rolls his eyes, but the grin on his face speaks volumes.
turning your attention to the box, you watch as seonghwa opens it, taking out the most beautiful cake you had ever seen. “oh my god,” you marvelled at the sight of it.
the heart-shaped cake was pure white, similar to the snow that fluttered down outside. the crimson red icing that decorated he cake made you smile. it was a beautiful cake, an image that would be etched into your memory forever.
“this is beautiful, seonghwa,” you whisper, glancing up at him. “thank you.”
he smiles back, placing a gentle kiss on your forehead. “anything for you sweetheart. we know how much you’ve been waiting for this day.”
you sat in front of your cake, hongjoong and seonghwa across you with the biggest smiles on their face. blowing the candles out, you look down at your hands, filled with excitement. finally, it was your turn to find out who your soulmate was. however, when you look down, you are stunned.
to your complete and utter horror, you see two strings tied around each of your pinkies.
eyes gazing down at the crimson red string, you nearly choke on air when you see one end tied to seonghwa’s pinky, while the other, was neatly wrapped around hongjoong’s.
“what’s wrong?”
seonghwa’s concerned voice snapped you out of your thoughts. you felt sick to your stomach. oh, how cruel the universe was. how cruel fate was.
“i- i… what the fuck?” you whisper harshly, tears brimming in the corner of your eyes. “i don’t have a string,” you lie so easily, straight through your teeth. “i don’t have a soulmate.” you lied so well.
that was the first lie you ever told the two, but there was no guilt in the lie. all you could feel was confusion and anger. nothing else.
hongjoong takes your hands into his with a sad smile. “and that’s completely fine, y/n. we’re always here for you,” he reassures you calmly. seonghwa does the same and you feel like crying even harder as you see your strings tangle.
you relished in their touch, their fingers feel so soft, skin warm against your cold hands. you felt safe in their presence, the comforting aura they let out never failing to make you smile. it was bittersweet.
if only you didn’t detest the sight of the red strings around their pinkies. the crimson red thread, a painful reminder to you that this was a reality you couldn’t escape.
there were always myths about the poor souls that the universe decided to curse: the one’s with no soulmates.
if people with no soulmates were cursed by the universe, how about the one’s with two? how about the one’s whose soulmates were each other’s forever, but not theirs? how about you?
you didn’t know.
so you left.
after graduating, you moved overseas. of course the two were there to wish you goodbye. being friends for thirteen years made it harder for you to leave.
you chuckled as seonghwa engulfed you in a tight hug, his tears soaking into your jacket. “don’t cry,” you whisper, stroking his head as hongjoong holds back his own tears, lips trembling. “i’ll be back before you know it.”
that was the second lie you ever told them, but there was no guilt in the lie. all you could feel was pity and self-hatred. nothing else.
you started a new life for yourself, burying yourself in studies, jobs and everything you could imagine to avoid going home.
despite all that, you never felt satisfied. there was this hole inside your heart that couldn’t be filled with materialistic goods, academic achievements nor work-place success.
there was nothing that could fill that hole seonghwa and hongjoong once occupied in your heart.
another problem had presented itself through all that turmoil, however, and that was the disease of unrequited love everyone so detested.
one would certainly think flowers were a congratulatory gift .
it started as a tightening feeling in your chest. your once light pants turn into desperate gasps for air before a sick, nauseous feeling takes over. a pounding headache, blurry vision, tears brimming in the corner of your eyes before the most sickening feeling begins to build in the pit of your stomach.
it grows and grows, bubbling like a cauldron before exploding, petals flying out of your mouth. elegantly prancing through the air, crimson red blood dripped off the petals, staining the pure white marble floor. the feeling would go on for another half an hour, or even longer. all you knew was that you wanted it to stop.
years passed, and yet, you could never grow accustomed to the wretched, metallic taste that lingered fervently on the tip of your tongue.
lilies and black dahlias now littered your bathroom floor, the once white marble tiles now painted in a mix of white, black, and crimson red.
still, you told nobody. your friends, family, coworkers– none of them knew about what you were going through.
god forbid hongjoong and seonghwa find out.
on a cold winter’s night, you had gotten an unexpected call from the two. five years had passed and not once had you gone back to see them.
guilt haunted you, always hovering around and never truly leaving. you wanted to see them. you wanted so desperately to throw yourself into their arms and never let them go them. if you were to loosen your grip, perhaps they’d slip through the cracks of your grasp and fade into nothingness.
you wanted to keep hongjoong and seonghwa for youself forever, but you were a fucking coward.
your phone rang. you had propped it up against the potted plant (orchids, your favourite) in the middle of your dining table. the plate of pasta in front of you was warm when you clicked your screen to receive their call.
“hi guys, sorry i’ve been so busy, work’s been crazy!” you immediately spew an apology to your friends, twirling the pasta with your fork. their lack of response has you confused and you look up. a loud gasp escapes you, fork clattering against the ceramic plate as it slipped out of your grasp.
“what the fuck?”
seonghwa’s ring finger is adorned with a beautiful sapphire stone, simple yet utterly gorgeous. the grin on both of their faces has you gaping at them, utterly speechless.
“you- you’re?” your gaze switches between the two males. you were so shocked you didn’t even realise seonghwa had bleached his hair. you were so shocked you didn’t even realise the tears that began to roll down your flushed cheeks.
“oh, no, y/n,” seonghwa coos with a frown. “don’t cry, sweetheart,” he whispers. “don’t cry.”
you sob, desperately trying to wipe the tears away. “i’m sorry, oh my god,” you inhale a sharp breath. “i’m so happy for you both– congratulations!” you smile, trying to hold back the building feeling in your chest.
seonghwa’s expression doesn’t change, but his eyes soften. “thank you darling,” he whispers with a sad smile. “you were the first person we thought of telling, y’know?” he chuckles softly.
god, seonghwa looked so beautiful smiling. you always loved how rosy his cheeks were, his eyes scrunched into the crescent moon. seonghwa’s smile was radiant, shining even brighter than the sun itself.
hongjoong takes the phone, eyes twinkling under the night sky. you recognised his apartment’s balcony all too well. “come home, y/n,” he says softly. it’s the most tender you’ve ever heard him. “come home for us please?”
your heart breaks. you’d never heard hongjoong so desperate. he was longing, yearning for you. he was pleading for you to come home– how could you refuse the request of your soulmate?
“of course, joong. anything for you.”
when the call ends, you run to your bathroom. you can feel the rising of petals, the all too familiar pain scratching your throat.
your knees hit the cold, marble flower, head hanging over the toilet bowl as you hurl out petals and vines. they scratch your throat, a permanent reminder of the unrequited love you faced.
the white and black petals scattered across the floor, blood dripping off them. it was a beautifully gruesome scene, like something out of an artistic horror movie.
you slump against the cold wall of your bathroom with a groan, wiping the blood dripping from the corner of your mouth. how you were going to be able to hide this from them? you had no idea.
unfortunately, you still hadn’t one when you walked out your gate.
it was a cold, cold day. you had a sweater on, hoodie layered over it for the extra warmth. palms clammy and sweaty, you gripped your bag tightly. god forbid hongjoong and seonghwa recognise you before you were emotionally and mentally prepared to see them for the first time in six years.
had they grown taller? were they as youthful as they once were? has their smiles stayed the same? had their voices deepened? did they still have the same dreadfully boring style? did they still wear the same cologne that clung to their clothes back then? were the bracelets you made them still sitting on their wrist all so beautifully? had–
“y/n!”
you jump at the shout of your name, looking up in shock. in front of you, just standing a few feet away, were kim hongjoong and park seonghwa.
eyes glistening with surprise, you look at them, voice stuck in the back of your throat. oh god, they looked so beautiful.
hongjoong hadn’t grown much, but he stood with confidence. his dark hair looked soft and silky, eyes bright and filled with twinkling stars. his cheeks stayed plump and full of life, a dusty pink that made you want to kiss them.
apart from seonghwa’s bleached hair, the next most obvious change was his height. he had grown almost a head taller, and yet, the sparkle in his eyes had remained. his cheeks were rosy, pink, plump lips curled into a bright, ethereal smile.
you feel years of emotions come crashing down on you. sadness, regret, pain, guilt— love. you burst into tears, wrapping your arms around the two men (not boys, you had to remind yourself).
“i’m sorry,” you apologise as hongjoong starts to cry, wrapping his arms around you. “i’m sorry joong, i’m sorry,” you buried your face into the crook of his neck, sobbing.
seonghwa comforted you with tears in his eyes, patting your head gently as he whispered sweet nothings to you. it seemed like deja vu to you, the whole scenario. if you hadn’t inhaled that sweet, floral scent that haw always wore that was mixed with the woody, musky scent hongjoong did, you’d think it all a dream.
as snow began to fall outside, the warmth radiating off the bodies of your soulmates made you realise how harsh this winter would be.
harsh it was indeed.
you’re about to pull your hair out before the ceremony begins. chewing at your bottom lip, your eyes dart around the venue, mind racing faster than you can comprehend.
“y/n.”
hongjoong’s voice sounds eerily deeper than you were used to. it sent shivers down your spine which made him laugh. “what’s wrong with you?” he asks in a cheeky manner as you huff.
“don’t blame me for not being used to your voice,” you lament, resting your elbow on his shoulder out of habit. “i still can’t believe how much you’ve changed.”
you look at the man with a grin and take note of the suit he’s wearing. it’s tailored to fit him perfectly, the details on it intricate and beautiful. the embroidered sun and stars, flowers and snowflakes adorned his clothing. you loved how he and seonghwa had gotten both their suits modified to have a more personal touch to them. it was artistic, elegant yet somewhat nostalgic.
the man sighs, glancing up at you. “it has been almost six years since we last saw each other,” he reminds you.
your body stiffens, rigid and filled with guilt. hongjoong notices this and frowns. “i didn’t mean it in a bad way,” he says and you nod.
you knew that. you knew that hongjoong wasn’t holding it against you, but you were holding it against yourself. the file was eating out you inside out, like a parasite clawing at your skin and tearing your flesh from bone.
“hey, y/n,” he says softly, hand reaching out to grab yours. “it’s okay,” he whispers, looking into your eyes with the most soft and genuine smile. “it’s okay.”
you nod again and he pulls you in for a hug. hongjoong’s embrace had always felt so safe. you feel yourself melt into it, and if you had closed your eyes, the both of you would’ve been sixteen all over again.
“i love you, y/n,” hongjoong whispers as your eyes widen with surprise. hongjoong had never told you that before. “never forget that,” he pulls away with a wink before bidding you goodbye and going to greet his coworkers.
you stood there, still stunned by his words. your heart was screaming, yelling at you for being so foolish as to not have said it back. however, ‘i am so painfully and desperately in love with you, kim hongjoong’ seemed a bit hard to shout back in the setting you were currently in.
“now, what on earth could you be thinking about right this moment that isn’t related to your two boyfriends?”
you’re snapped out of your thoughts by a warm, teasing voice. “yunho,” you smile at the blonde man who’s dressed nicely in a suit. “glad you could make it,” you lean in and hug him tightly. “haven’t seen you since high school.”
he chuckles. “yeah, you left right after graduation– i couldn’t make it to see you off,” he feigns a frown as you laugh, slapping his shoulder. “and please, as if hongjoong would let me live it down if i didn’t come,” you can’t help but roll your eyes at the oh-so-true statement. “you okay?”
“huh?” you look at him confused. “why wouldn’t i be okay?”
yunho shrugs. before you can question him further, you are distracted by yeosang’s mint hair. he walks over with a smile, waving at you. “what’s with that look on your face?”
you huff. “yunho asked me if i was okay and won’t tell me why he suspects otherwise,” you grumble as yeosang’s eyes widen. he shoots the taller male a flare and you stare at him in shock. “is there something i should be worried about?”
yeosang sighs. “well,” he begins, pausing as he pondered silently. “you have to promise not to take this badly,” he warns as yunho sends him a worried look. you nod slowly, anxiety filling you like water gushing into an empty bottle.
“you see, back when we were all in high school,” he begins hesitantly. “we all thought you had a crush on either joong or hwa,” he says as you feel your heart sink into the out of your stomach. “but we didn’t speculate, of course.”
you brush it off with a scoff. “me? like them?” you fake a laugh. “never. they…” you train off, looking at hongjoong who’s smiling from ear to ear, cheeks a rosy pink.
it’s oddly bittersweet to see the boy you once bickered with in elementary school now getting married to the boy that snuck jellies to you in class. turning back, you give yeosang a sad smile. “they’re made for each other.”
after greeting the rest of your old friends (and stopping wooyoung and san from crying before the wedding actually started), you leave the garden to visit seonghwa in his private suite.
one of seonghwa’s many request was for you to walk him down the aisle. it was sickening masochistic for you to accept the proposition, now that you thought about it. then again, who were you to back out now?
one, two, three knocks.
“come in,” seonghwa’s silky smooth and sweet voice fills your ears. you tap your keycard, opening the door gently. “hello sweetheart.”
you feel your cheeks warm up, heart fluttering. “hey, hwa,” you whisper, taking in how gorgeous he looked. adorned in a white suit, flowers, clouds, the moon and stars embroidered on the sleeves, the inner mesh material iridescent. “you’re breathtaking. like an angel.”
seonghwa’s cheek turn a darker shade of pink as he clears his throat. “thank you,” he whispers as you giggle, holding his hands. your thumbs traced his knuckles, admiring how slim and long his fingers were. “we missed you so much, y’know?”
you didn’t dare look up and remained silent. “we didn’t know how to go on with life as usual without you by our side,” he hummed with a small smile. “but i don’t care about all that now. i’m just glad you decided to come home.”
home.
you felt the pit of your stomach churn (you were certain it was your heart). to you, hongjoong and seonghwa were home. no matter how long you stayed in your chic studio apartment overseas, it never felt right.
hongjoong and seonghwa’s embrace did. it felt warm, comforting, lovely. you had to promise yourself to not get too attached to it.
“i’m sorry,” is all you can find yourself saying and thinking. “i’m sorry, hwa.”
seonghwa hushes you, his fingers brushing against your skin ever-so gently. he tucks your hair behind your ear with a smile. “it’s okay, y/n,” he leans forward, resting his forehead against yours. “you’re here now. that’s what matters.”
you wrap your arms around the blonde, tears threatening to spill at any moment. “i love you both so much,” you confess (unbeknownst to him). “i love you, park seonghwa and i am so happy for you.”
he smiles, hugging you back as a tear slips down his cheek slowly. “i love you too, y/n. i love you so much.”
relishing in the moment, you’re determined to make sure their wedding was perfect. you were going to push aside all personal feelings, ignore all the pain and sadness, and make sure that seonghwa and hongjoong had the best day of their life.
you were certain that nothing was going to go wrong that day.
oh, how wrong you were.
“i’m sorry, i can’t do this.”
seonghwa’s voice is soft, but audible. your head snaps up so fast, your neck could’ve broken. to be honest, you weren’t particularly paying attention to whatever the officiant was saying, assuming that both men were going to say ‘yes’ immediately.
you furrowed your brows in confusion, the gasps around you loud. lifting your head to look at the man, you find that he’s already looking at you.
“what are you doing?” you mouth, gasping softly at the sight of tears rolling down the blonde’s cheeks. “don’t cry,” you whisper, frowning at the male.
seonghwa turns his attention back to hongjoong, pain and regret in his eyes. “i can’t lie to you, joong. i can’t lie to you and say that i love only you.”
a sinking, disgusting feeling bubbles in your chest as you gripped your forearm tightly. the look on hongjoong’s face tears you down and rips you apart. he looked betrayed, hurt, but somewhere hidden in his eyes, there was a sort of relief.
you didn’t like this.
you didn’t like this at all.
seonghwa turns to look at you and your heart instantly drops. “i can’t lie to you, joong, and say that i’m not still in love with y/n as well.”
the guests gasp in shock once again, eyes wide as they stared at the three of you. an interestingly dramatic turn of events, one would say.
but not for you. the shock on your face couldn’t have been more evident. it felt like your heart had stopped beating and instead froze in time.
had the bleach sunk too deep into his skull? what was he thinking? why was he revealing this now? when did seonghwa realised he felt this way? what the hell was he thinking? had park seonghwa really just said that?
“hwa…” hongjoong looks at him in pain, holding onto seonghwa’s hands tightly. “i can’t lie to you and say that i’m not in love with y/n either.”
with only two sentences, you felt as if your whole world had come crashing down. you stare at the two boys, tears pooling at the corner of your eyes.
“oh my god!”
san and wooyoung’s voices erupted from the crowd as they point towards the two grooms. following their gaze, you gasp at the now visible strings tied around their pinkies.
your gaze followed the strings (as did everyone else’s) and you were utterly horrified to see them tied to your ring finger.
finally, your soulmate strings could be seen.
looking up at your two best friends, shaking, you see the sadness, betrayal and relief written all over their faces. truth be told, it was hard to through a blurry vision. tears streamed down your cheeks, fear gripping you by the throat.
hongjoong stares at you with pain in his eyes, tears streaming down his cheeks. “we’re your soulmates?”
seonghwa is crying. “and you didn’t tell us? how long have you known?”
you stare at them, words stuck in your throat, refusing to come out.
“did you lie to us on your birthday?” seonghwa seems to come to the realisation. “is this why you chose to lie to us both?” he asked softly, pointing at the two strings. you could only nod.
“is this why you left?” hongjoong seems to not even want to believe his words. “is this why you never came back to visit?”
you nod again.
“why, y/n? why didn’t you tell us?”
you stare at the two men in silence. your voice was stuck in your throat, refusing to come out. a metallic taste filled your mouth and you knew what was coming.
“i—”
and before you could speak, petals flew out of your mouth, blood dripping down your chin as you look up at the two boys.
everyone gasped, staring at the flowers on the ground. lilies and black dahlias soaked in your blood. the very flowers that adorned the wedding venue– hongjoong and seonghwa’s favourites.
you look at your best friends, taking in their looks of pure horror. tears streamed down their cheeks, mouths agape. they’re paralysed in shock.
forcing a smile, you look at them. all the memories began to flood back as your vision grew spotty, your body slowly giving up on you.
god, even when death was knocking on your door, seonghwa and hongjoong still looked angelic.
“i’m sorry.”
and so on this cold, hauntingly beautiful day, crimson red blood soaked into pure white snow: a permanent reminder of the pain of unrequited love.
KOKOBOT - The Airbnb-Owned Tech Startup - Data Mining Tumblr Users' Mental Health Crises for "Content"

I got this message from a bot, and honestly? If I was a bit younger and not such a jaded bitch with a career in tech, I might have given it an honest try. I spent plenty of time in a tough situation without access to any mental health resources as a teen, and would have been sucked right in.
Chatting right from your phone, and being connected with people who can help you? Sounds nice. Especially if you believe the testimonials they spam you with (tw suicide / self harm mention in below images)


But I was getting a weird feeling, so I went to read the legalese.
I couldn't even get through the fine-print it asked me to read and agree to, without it spamming the hell out of me. Almost like they expect people to just hit Yes? But I'm glad I stopped to read, because:

What you say on there won't be confidential. (And for context, I tried it out and the things people were looking for help with? I didn't even feel comfortable sharing here as examples, it was all so deeply personal and painful)

Also, what you say on there? Is now...
Koko's intellectual property - giving them the right to use it in any way they see fit, including
Publicly performing or displaying your "content" (also known as your mental health crisis) in any media format and in any media channel without limitation
Do this indefinitely after you end your account with them
Sell / share this "content" with other businesses


Any harm you come to using Koko? That's on you.
And Koko won't take responsibility for anything someone says to you on there (which is bleak when people are using it to spread Christianity to people in crisis)
I was curious about their business model. They're a venture-capitol based tech startup, owned by Airbnb, the famous mental health professionals with a focus on ethical business practices./s They're also begging for donations despite having already been given 2.5 million dollars in research funding. (If you want a deep dive on why people throw crazy money at tech startups, see my other post here)



They also use the data they gather from users to conduct research and publish papers. I didn't find them too interesting - other than as a good case study of "People tend to find what they are financially incentivized to find". Predictably, Koko found that Kokobot was beneficial to its users.
So yeah, being a dumbass with too much curiosity, I decided to use the Airbnb-owned Data-Mining Mental Health Chatline anyway. And if you thought it was dangerous sounding from the disclaimers? Somehow it got worse.
(trigger warning / discussions of child abuse / sexual abuse / suicide / violence below the cut - please don't read if you're not in a good place to hear about negligence around pretty horrific topics.)
I first messed around with the available options, but then I asked it about something obviously concerning, saying I had a gun and was going to shoot myself. It responded... Poorly. Imagine the vibes of trying to cancel Comcast, when you're suicidal.


Anyway, I tried again to ask for help about something else that would be concerning enough for any responsible company to flag. School was one of their main options, which seems irresponsible - do you really think a child in crisis would read that contract?


I told it about a teacher at school trying to "be my boyfriend", and it immediately suggested I help someone else while I wait for help. I was honestly concerned that it wasn't flagged before connecting. Especially when I realized it was connecting me to children.
I first got someone who seemed to be a child in an abusive home. (Censored for their privacy.) I declined to talk to them because despite being an adult and in an OK mental place - I knew I'm not equipped to counsel a kid through that. If my act of being another kid in crisis was real? Holy shit.
Remember- if my BS was true, that kid would be being "helped" by an actively suicidal kid who's also being groomed by a teacher. Their pipeline for "helpers" is the same group of people looking for help.
I skipped a number of messages, and they mostly seemed to be written by children and young adults with nowhere else to turn. Plus one scary one from an adult whose "problem" was worrying that they'd been inappropriate with a female student, asking her to pull her skirt down "a little" in front of the class. Koko paired this person with someone reporting that they were a child being groomed by a teacher. Extremely dangerous, and if this was an episode of Black Mirror? I'd say it was a little too on the nose to be believable.
I also didn't get the option to get help without being asked... Er... Harassed... to help others. If I declined, I'd get the next request for help, and the next. If I ignored it, I got spammed by the "We lost you there!" messages, asking if I'd like to pick up where I left off, seeing others' often triggering messages while waiting for help, including seriously homophobic shit. I was going into this as an experiment, starting from a good mental place, and being an adult with coping skills from an actual therapist, and I still felt triggered by a lot of what I read. I can't imagine the experience someone actually in crisis would be having.
My message was starting to feel mild in comparison to what some people were sharing - but despite that I was feeling very uneasy about my message being shown to children. There didn't seem to be a way to take it back either.
Then I got a reply about my issue. It was very kind and well meaning, but VERY horrifying. Because it seemed to be written by a child, or someone too young to understand that "Do have feelings for the teacher who's grooming you? If you don't, you should go talk to him." Is probably THE most dangerous advice possible.

Not judging the author - I get the impression they're probably a child seeking help themselves and honestly feel horribly guilty my BS got sent to a young person and they wanted to reply. Because WTF. No kid should be in that position to answer my fucked up question or any of the others like it.
---
Anyway, what can you do if this concerns you, or you've had a difficult experience on Koko, with no support from them or Tumblr?
To reach Tumblr, who officially partners with Koko?
Send a message to Tumblr Support describing your concerns with their partnership with Kokobot
Report kokobot to Tumblr's abuse hotline describing your experience with KokoBot, especially if you are a minor who suffered harm, as they have a legal responsibility to address that.
To get Koko's attention:
Get on their LinkedIn (https://www.linkedin.com/company/kokocares/) and comment on their posts! You may also want to tag the company's co-founders in your comments - their accounts are listed on the company page.
There's no way to reach support through chat, and commenting on a company's LinkedIn posts / tagging the people responsible is the best way to get a quick response to a sensitive issue - as their investors and research funders follow those posts, and companies take it seriously if safety issues are brought up in front of the people giving them millions of dollars.
Request support on Koko's Discord - FYI they will allow you to file a ticket privately, which the moderators say will reach the staff. But you may be muted or banned for trying to discuss concerns with Koko as a company or the safety of kokobot in the public channels, which also cuts you off from the ability to file a ticket.
To report it to the FCC for likely violating the COPPA law, regarding minors' safety and privacy online:
See Reblogs for further info & reporting instructions: Detailed description of COPPA law and Kokobot's presumed violations, plus detailed reporting instructions
But quick links: FCC reporting website and email hotline: CoppaHotLine@ftc.gov
Seriously, if you've taken the time to read this far, please please please take one more minute to file a report! It won't get addressed if all we do is reblog this, we need to get this in front of Tumblr Staff / The FCC / Koko's investors to get this meaningfully addressed.
Blocking and reporting the bot as spam isn't enough IMO - people have been doing that for years from the looks of the tag
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Reccomended reading in reblogs:
dropattackbear's discovery of what Koko is using the harvested data for (Machine Learning training data for automated content moderation services)
winderlylandchime (a licenced clinical psychologist's) explanation of privacy / ethics considerations around mental health services
thatsmimi's post on the dangers of letting minors act as a suicide / self-harm resource
My additions on their investors, leadership board, and their current job opening
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Legal Disclaimer since tech companies LOVE lawsuits:
The views, thoughts, and opinions expressed in the text belong solely to the author, and not necessarily to the author's employer, organization, committee or other group or individual. This text is for entertainment purposes only, and is not meant to be referenced for legal, business, or investment purposes. This text is based on publically available information. Sources may contain factual errors. The analysis provided in this text may contain factual errors, miscalculations, or misunderstandings.
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#I hope they feel like Italian today
OMGOMGOGMGOGK THE JAISTTTT



The stylist needs a fucking raise