Client Survey

Client Survey

General Company Info 

What is the name of your company?  Place

What is your business/what do you do?  Place provides a single location for a range of events in Nanaimo’s downtown core. It can be a pop-up market, a venue for a reception, an intimate concert, a wedding, a dance, an art class, the possibilities are endless.

How old is your company?  The company has yet to exist.

What is the size of your company? A small core of people involved in bettering downtown Nanaimo. two people leading a small team of 5-6.

Are there specific dates the project needs to be completed?  No.

Your budget dictates how much time can be spent on your project. What is the budget?  Open

Describe your business in one sentence.  No matter what event you are hosting, this is the place for it.

Describe your business in two words? Convenient, Reliable

Describe your business in one word? Perfect

What doesn’t your business do, or do well? Does not host large concerts, or sporting events.

What differentiates your business from competitors? Ease of access, Place’s main interest isn’t how much money can be made but in creating a place for the community to use without burning a hole in people’s wallets.

Is there a story that is unique to your company? When searching for a location for a grad show, Sara realized that there really wasn't’ anywhere in the downtown core that was appropriately sized or available for a small reception.

Or perhaps a unique story to the company name?  Every city should have a place, somewhere that you can go that would be good for a range of events, but also a safe please for youth to hang out and host community events.

What are your business objectives?  To create a beautiful place to host events that can host a range of things from shows, events, receptions, to tourist attractions in the summer months like a large market or informational sessions.

What do you want the design/redesign to do for your company?  I want it to give the company a modern look and feel that is also welcoming to the community.

General Image of Company 

If you company/brand was a person who would it be? Why? I don’t know if it would be a person so much as a representation or even an animal. Place should be able to represent Nanaimo and the future of Nanaimo and its community. If anything, I’d say that I’d want it to be represented by the Orca because of its sense of community and ties to the Salish sea.

Is there an important object, building or person for your business? The building for this business is what makes the business and it would be located right downtown, on the water.

How do you want the public to perceive your image?  A meeting hall, a place that represents Nanaimo, a sense of place for Nanaimo. It should feel like home but also fresh.

What do you want to be famous for?  Being the place that people go to when they need a place.

What words should the general public associate your business with? Name at least 3. Modern, Inviting, Perfect

How do you want your image to be seen in 2 years? 10 years?  Comfortable, familiar, renowned

Competitors 

Who are your competitors?  Vancouver Island Conference Center, Port Theatre

How are they better/worse than your product/service?  Vancouver Island Conference Center has a larger space to host larger events, Port theatre has better space for theatrical events.

Who might you compete with in the future? More developments. 

The Target Audience 

Who is your customer? Describe in detail. My customer is anyone who is looking to use a space but is having trouble finding a good venue for it. A lot of people in Nanaimo have to settle for a venue that isn’t necessarily ideal and we are lacking a community spot. 

What do they do?  Live in Nanaimo and actively work towards bettering the downtown community via productions or events.

What do they watch? Community productions, local musicians, short plays, open mics.

Who is the ideal customer? Someone who perhaps wants to bring more culture to the city but lacks the funding/space.

How old is your ideal customer? 20-60

How do they find out about you? Through advertisements downtown, facebook, Nanaimo’s website

What do they want from you?  A place to host an event.

What customers do you not want to attract?  People who want to host an extremely large event or have the money to do so elsewhere. (Large corporate events that exceed capacity)  

What do you offer your customers that your competition does not? A place that can be molded easily to fit their needs. The place isn’t designed a certain way to format one specific thing so it means its a space that can be used for a variety of things without many spacial issues.

Current identity 

Do you have an identity?  No

What are two identities or logos that you like? Dislike? I like the CBC logo and the CNR logo. I don’t like the Nanaimo Chamber logo   

What colours do you like? Dislike?  I like sunset colours and when you just use multiple shades. I don’t like intense greens or dull colours.

Anything else? 

What did we not ask that you want us to understand? The Place isn’t like anything that’s already in Nanaimo because it isn’t held back by a small size or a regular business, it isn’t meant to make money from events, just enough to cover expenses. It’s meant to be somewhere rentable that people can use to host a variety of events and promote community within Nanaimo.

Day Four - Blog Post #5

Today was the end of activity two! 

Although I’m not 100% happy with my outcome, I’m proud of the work I’ve done. I learned a lot about packaging through this activity. The biggest thing was having the proper measurements to work with and having the original package and mock-up made by my partner to show me what was important. 

Every little thing about a package has to be considered. For example, my package had little cut-outs on the bottom flap, and a cut-out on the top flap to make it easier to open. Two of my folded in flaps were also shorter than the other two by a mere millimetre! It was cool to understand this and figure out the best way to adjust for this.

My takeaway from this project is that it’s important to look at the small stuff and to sweat it when it comes to designing a package!

Here are some vector versions of the logos I have chosen to work with and some possible colours to use as well. I plan to choose one of these and work on it further, I’m sure I’ll have a better idea of what I can do with these options after some feedback from my peers.

Day One - Blog Post #1

I knew that class would be good today when we walked in and there was a picture of an egg on the powerpoint. I thought we were probably going to talk abt how an egg is a naturally good package, I didn’t think that we were going to have the opportunity to try and design a safe package for an egg in 20 minutes!

We weren’t given a lot of direction other than to make the package, so my group wondered if we were supposed to focus on appearance, function or perhaps both. We decided to go for both and used two rolls of duck tape to encase the egg, paper to cushion it and then we wrapped it in foam. We also gave our package a little bit of decoration in the form of a pipecleaner bow and an origami butterfly. 

I think we focused too much on the appearance of the package instead of putting as much focus on the function. Our package was poorly taped and when Nancy shoved it off the table, unfortunately, the package burst a bit and the eggshell got a crack in it.

It was really fun to do something so fast and right away and got our brains thinking for the rest of the day!

We learned how to score paper using a bone tool and tried it out ourselves on a box shape. So far, I’m really enjoying how hands on this class is.

Our assignment for this next week is to take a package that we were given in class and reproduce it three times, let’s see how it turns out!

Something to reflect on: We’re always wanting to think of the environment as graphic designers but when it comes to packaging and brand, brand needs to come first for a corporation. I think that makes it the graphic designer’s job, to provide a sustainable design for the company in question from the get-go. When redesigning for a brand, however, and working for someone like coca-cola who uses tons and tons of plastic each year but is so iconic, how much room does a designer have to play and is it that designer’s duty to do what they can to help the environment even if it means deviating from brand standards? Is it possible to stick to brand standards with the environment in mind?

DAY THIRTEEN - BLOG POST #15

So there we have it, the last day of class and our final submission was due. I’ve pasted in a photo to give you guys a little look-see of how it turned out. As you can see, it really evolved from the initial concept to the final design. I know I say it constantly, but you need to ‘Kill Your Darlings’.

I don’t think I could have gotten to my final design if I wasn’t willing to flex on what I was doing and I’m really happy with how it turned out. I’ve learned to let go of my initial vibrant idea during my time in this class and I think I’ve learned that just because my initial concept works, it doesn’t mean it’s the only concept that does. 

Due to printing, my design shifted a little on the page and cutting it became an issue. I didn’t get as clean a prototype as I would have liked as a result, but I’m happy enough with the results! We went from a complicated little box with a pour spout to as little paper as I could manage and I think that I accomplished the goals of this project in that sense.  

I loved working with a real-life client and while my design was not chosen, she told me that she really liked it, so I feel happy about that.