Eager Adopters - Tumblr Posts

The "Belief about how things should be" - How should Leaders address this?

I'd like to expound on another area of communication I thought about while at the gym today. It's with the "Belief about how things should be".  Most project managers build project plans that account for tasks, risks, dependencies, issues, unknowns and assumptions. The plan builds mitigations for each of these that are identified. Basically, in short, the plan covers the best case through the worst case scenarios.  When changes occur, members of each of the groups .. enthusiasts, visionaries, pragmatists, conservatives and laggards have these same scenarios running in their Synthetic Experience Generator (aka head) (this term comes from a TedTalk). A good sales person will identify all these worst case scenarios and address them up front.  As Scott pointed out, a Good Leader, will develop a communications plan tailored specifically to each group that addresses the scenarios. The idea is that a leader cannot run from controversy, he must face it head on.  In change management, this is a given. Users are usually grouped into 4 categories: eager to adopt, willing to adopt, need assistance to adopt and those that refuse to adopt. As you can see, these categories are the same as "Crossing the Chasms" categories.