A Blanket I Did For My Dad Last December He Liked My Blanket So Much He Asked For One.

A blanket I did for my dad last december   He liked my blanket so much he asked for one. 

“Why does one begin to write? Because she feels misunderstood, I guess. Because it never comes out clearly enough when she tries to speak. Because she wants to rephrase the world, to take it in and give it back again differently, so that everything is used and nothing is lost. Because it’s something to do to pass the time until she is old enough to experience the things she writes about.”

— Nicole Krauss, The History of Love (via books-n-quotes)

I just remembered the time when a girl peed herself in class and everyone called her Pissy Chrissy for the rest of the year and if that doesn’t tell you how mean middle schoolers can be idk what will

“Sometimes we find ourselves walking through life blindfolded, and we try to deny that we’re the ones who securely tied the knot.”

— Jodi Picoult, Vanishing Acts (via books-n-quotes)

I don’t want to live any longer in this world of “the customer is always right.” This is a world that shows the aggressive, the bull-headed, the cruel that they have full license to behave like beasts to get what they want. Half the time, they’re even rewarded for it; “here, ma'am, so sorry for the trouble, please accept this gift card–no charge.”

I want to live in a world that punishes these childish adults as you punish a toddler throwing a tantrum. No candy for you, Jimmy; you’re going home to bed if you can’t mind yourself in public.

Throw a hissy fit because your cashier isn’t moving as fast as you’d like? Find yourself gently escorted from the store until you can show some basic compassion and patience.

Hurl a pen across the table at your signing agent? You’ve just forfeited your right to refinance your mortgage this week. Try again when your temper is managed.

Scream obscenities at the Taco Bell rep because you know it’ll earn you a free soft shell? Here’s your money back; please feel free to play again when you’ve realized fast food is not worth more than the price of human dignity.

I am so sick of accepting–and, in truth, rewarding–these callous behavior patterns in customer service industries. The fact is, the customer is not always right. The customer is often just testing to see what he can get away with. Stop pandering to spoiled children, and show your employees they have more value than their red polo, or how much abuse they can withstand in a 40-hour week.

We are here to provide a service and to make a living.

We are not your punching bags.

This is the result of the other side :)

50/50 row