Observers - Tumblr Posts

11 years ago

What do you see as the difference between leading leaders and leading followers?

There are four (4) groups surrounding leaders: Followers, Non-Followers, Outsiders, and Observers. Your question focuses on breaking down followers into five (5) categories: enthusiasts, visionaries, pragmatists, conservatives, and laggards. ("Crossing the Chasm", Geoffrey A. Moore) Based on the definition of leadership, "Guiding Intent with Integrity" there should be no difference in leading Leaders vs Followers. However, as described above, there are different types of followers, as well as three (3) additional groups, that require different types of handling.

The terms Scott mentioned: [accountability, empowerment, innovation, collaboration, trying and learning, straight communication, supporting intentions, [assessment], projection, and blame] concern integrity. And, he split them into two (2) groups based on proximity to the leader - closest and farthest.

Integrity's unwritten rule is called a, "Social Contract". The expectations that all parties have against each other. When unwritten it's "word of mouth" or an "Understanding". When written it's a contract.

Exceptions on outcomes, drives the group to accomplish something, or resolve a problem. The question now is, "How much have various individuals bought into this outcome?" The answer indicates their level of participation, motivation and excitement. Participation, motivation and excitement levels diminishes the farther from the leader.

In the five (5) groups of followers: enthusiasts, visionaries, pragmatists, conservatives, and laggards a pattern emerges around expectations and willingness to change. Enthusiasts and Visionaries look for new innovative ways to merge ideas and craft unique solutions to the "Human Condition" or Business Problem. Pragmatists want something that will give them a leg up. Conservatives don't care where the solution comes from, it's foot cream, any will do as long as it does the job. And, laggards, refuse to use new tools until it's so entrenched into society that they have no other choice.

Now we can measure the level of effort needed to interact with each group. Enthusiasts and Visionaries talk in broad terms, are excited and motivated about you're work, and in return excite and motivate you to continue researching bigger, better solutions. Pragmatists only believe what other pragmatists say, thus your conversation dynamic has to change. The amount of energy to convince someone to "Try the New" increases. Conservatives require your product to be main stream, mature and in full competition before they will look at it. This requires a tremendous amount of energy, which few entrepreneurs are capable of providing. And, there is no amount of energy that will move a laggard.

Each group assess change differently as well. This is based on their judgments triggered by beliefs "On how things should be". "Shared Visions" play an important rule in motivating followers. This is where followers migrate to non-followers and outsiders depending on whether or not they share your vision. Thus when employees can't see the vision, or understand how they are part of a larger whole, and are treated as a commodity (foot cream), they loose motivation, excitement, creativity, enthusiasm, and so on.

As such, when searching for the right people for the right roles, leaders are looking for excited people who can motivate others through a shared vision of a better world. Thus the mission of the organization is to achieve this vision, and it has to flow out from the Board down to every member in the organization.


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10 years ago

What denotes a Negative Leader?

This is in response to:

Avoiding negative leadership practices

If leadership is guiding intent with integrity towards a goal, then negative leadership is one style of leadership among seven (7) styles : Great, Positive, Good, General, Bad, Negative, and Dark. While leaders also interact with five (5) other groups: peers, followers, non-followers, outsiders and observers.

The qualities of a negative leader listed in the article were: - tendencies to control everything, - interfere and dictate how the job should be done, - their goal is to hijack the glory of the good results, and - to absolutely refrain from any delegation.

Other qualities of negative leaders to consider are: - their type of guidance provided? - their intentions? - how they view the social contract? - what are their goals? - responses in decision making areas?

A leader's guidance can motivate their subordinates? Or, place them under greater stress to complete the project? Does the guidance imbue the subordinate to take initiative? How are subordinates separated from each other? What words does the leader use?

What are the leader's intentions? For himself, for his subordinates, his career, and so on. Does the leader intend to share success or keep it to himself? Is this just part of a larger project? How close is the leader keep their intentions? Why did the leader join this project?

How does the leader view the social contract between him and his subordinates? Is the contract a mutual one, or is there a 75/25 split? How often is the leader trying to break the contract? What methods does the leader use to break the contract? When and how are people removed from the group?

What goals has the leader may expressed? Are there other goals in mind. Many people usually see an opportunity as a stepping stone to another, what does this leader see this goal as?

Decision making is usually situation. Here are several categories that a leader will make decisions in. They are: communications, rules, roles, problem solving, issue identification and raising, reputation, human condition, integrity, intent, guidance, promotion, individualism, group membership, group management, task management, strategies, expressions, influence, security, networking, offensive actions, defensive actions, resource allocation and distribution, governance, observation.

Then there are the other people that they interact with, the: peers, non-followers, out-siders, and observers.

How does a negative leader interact with fellow peers? How does he talk about his subordinates? How does he talk about his projects? What issues does he raise and address surrounding his goals?

Non-Followers are those that dislike the leader usually. The message that the leader trumpets usually grates against them in various ways. Either through violations of integrity, or a knowledge or distrust of their true intentions. Or it could be that the guidance is so poorly worded that the non-follower recognizes the harness of the negative leaders speech and tries to stay clear.

Out-Siders are usually unaffected by the leaders actions, discussions, goals, or day to day interactions. However, if this group has something that a leader wants / needs, they may become a target for a larger strategy to acquire that resource.

And finally, there are the observers. These individuals live in all camps. They are peers, followers, non-followers, and out-siders, who watch the leader and take in his decisions and actions from a distance. They calculate his next possible move, and contemplate what his overall objective is and how likely he is to make it. In the end, observers play a vital role for keeping leaders in check, in either reminding them about how in-effective they are, to how effective they are being, or how over reaching they are.

So, as you can see, the discussion of a negative leader is much larger than originally described. I look forward to reading more about your thoughts and findings on the subject.


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